Employbridge

atlanta, ga  

UX Design Manager

8/23 - 2/24

Managed the UX Design team within an internal consultancy group which provided comprehensive services in Data Architecture, User Research, User Design, and UI Engineering to drive enterprise-level solutions within the company.

  • Provided leadership, mentorship, and guidance to a team of UI/UX Designers to enhance their skills and deepen their professional maturity.

  • Developed and refined policies and processes to ensure alignment and efficiency across teams and departments.

  • Oversaw the UX Design team effort to audit, catalog and organize all elements of our UI design language towards the development of a Design System for all customer and employee facing products.

  • Lead the adoption of the enterprise wide UX best practices, standards, principles, and design thinking processes for use by the respective UX, Product, and Engineering teams; served as an advocate for these standards, principles and processes.

  • Collaborated closely with engineering and business teams in the planning of new features and projects, ensuring alignment with customer needs.


The Container Store

Coppell, tx

User Experience Architect

11/19 - 5/23

As the Head of a dynamic User Experience team comprising both on-site and remote talent, I led the delivery of research-backed and user-tested UX/UI solutions that aligned with crucial company objectives.

  • Developed a multi-tiered User Experience process designed to accommodate the unique product needs of our internal business units helping to greatly improve efficiency and effectiveness.

  • Mentored UX Designers on how to interpret and integrate user research into their designs and work closely with A/B testers and analytic experts to craft UX solutions designed to positively evolve our digital business experience.

  • As part of a year long branding and ecommerce focused initiative I oversaw the complete redesign of key company engagement pillars including: the main page, the shopping cart/checkout functionality, the product landing pages and product detail pages. 

  • Led the integration of Figma as the single Design product within the organization providing clarity and consistency across multiple program groups and internal business units. 


Publicis Hawkeye

Dallas, TX

Associate User Experience Director

9/10 - 11/19

Delivered comprehensive UX research, strategic planning, and effective direction for a diverse portfolio of ecommerce, transactional, and marketing interactive projects for clients such as Terminix, TruGreen, Disney and Lexmark.

  • Provided UX oversight on all agency interactive projects effectively engaging with agency peer leadership to foster active collaboration across the teams, remove impediments, and ensure delivery of the overall experience, vision & OKRs.

  • Translated customer insights and UX architecture into tangible design deliverables which created engaging and intuitive digital experiences that presented best-in-class visual and brand design.

  • Acted as manager for the User Experience department, working with senior staff to maintain appropriate resource distribution across digital projects as well as perform other leadership duties including, but not limited to, organizing and prioritizing projects, conducting performance reviews and managing work performance.

  • Mentored UX Design team to design innovative and compelling user experiences and corresponding deliverables: wireframes, information architecture diagrams, user flows, comps, and prototypes.


skills

 

  • Leadership

  • Mentoring

  • Collaboration

  • Cross-Functional Collaboration

  • User-Centered Design

  • User Flows

  • User Interface Design

  • User Experience Strategy

  • Strategic Thinking

  • Communication

  • Process Development

  • Prototyping & Wireframing

  • Data Analytics & Insights

  • User Research & Testing

  • Design System Development

  • Requirements Gathering


EDUCATION

B.A., TELECOMMUNICATIONS

Texas Tech University, Lubbock, TX 1989 – 1993